Care Professionals – Surrey & West Sussex
Medicrest – Partnering with Elderly Care Professionals in Kenley & Horsham – Surrey & West Sussex
Professional Collaborations
Partnering with care industry professionals since 1996.
Since we embarked on our journey into the care industry, we have continued to build and maintain lasting professional relationships that contribute to raising the standards of care we provide.
By partnering with credible healthcare professionals, organisations, suppliers and service providers, we deliver consistent support to our care homes, ensuring residents never go without.
We are passionate about caring for our residents and go to great lengths to ensure they have everything they need.
info@medicrest.co.uk
How can you work with us
Referrers
We work closely with referrers to ensure smooth transitions into our care homes. Whether you're a hospital discharge coordinator, GP or social worker, our care home teams ensure prompt assessments, transparent communication and a seamless admission process.
Suppliers
We value reliable, high-quality suppliers who share our commitment to excellence in elderly care. If you provide goods or services that support care home operations, well-being or resident comfort, we’d love to explore opportunities to work together.
We proudly partner with:
- GPs
- Hospital teams
- Community nurses
- Medical specialists
- Adult social care teams
- Local authority commissioners
- Specialist healthcare providers (e.g. physiotherapists, therapists)
Trusted by Local Authorities & Social Services
Medicrest care homes are often chosen by adult care commissioners and social workers managing care placements. As long as we are able to provide the type of care required to meet a resident’s needs, you can count on us to deliver the highest standard of support. Our care homes in Surrey and West Sussex are trusted by local authorities and Social Services to deliver excellence in elderly care every day of the year.
Every staff member goes through a comprehensive screening process:
Each team member goes through acomprehensive screening process, which includes:
- Criminal Records Bureau (CRB) Check
- Professional and character references
- 3-Month probation period for new employees
- Bi-monthly clinical supervision
- Annual performance appraisals
- Insight through resident feedback
Respecting residents' Civil Rights
Maintain your individuality and personal freedom.
No rigid routines - live life at a pace that feels right for you.
At our family-run care homes, we are committed to upholding the rights and freedoms of all residents.
Moving into residential care should never mean giving up your independence; we actively support your ability to make choices in all aspects of daily life.
From deciding when and where to enjoy your meals, to accessing community and healthcare services, or exercising your right to vote, residents in our homes live life on their own terms.
We respect and support all individuals, regardless of their personal beliefs or opinions, and are dedicated to maintaining a safe, inclusive environment where everyone feels valued and supported.
Permanent care teams in every home
We do not employ agency staff.
No Agency Staff – residents see the same friendly faces daily.
Each of our care homes has a dedicated, permanent care team that residents can get to know and rely on. Every resident is assigned a personal carer who is responsible for their care needs and well-being, ensuring that no one ever goes without the attention they need. We work closely with our residents to build trusting relationships that help them feel comfortable, safe and supported in our care.
Each member of staff undergoes a thorough screening process.
All Medicrest staff members undergo a thorough screening process, including an enhanced Criminal Records Bureau (CRB) check and detailed professional and character references. New employees complete a three-month probation period and receive bi-monthly clinical supervision. Long-standing staff receive annual performance appraisals, but the most valuable feedback comes directly from our residents and their families.
10 Most frequently asked questions – answered.
What are residents saying about us?
View feedback from each of our care homes.
We take pride in the kind words and positive reviews we receive from our residential care homes in Surrey and West Sussex. Your trust and appreciation serve as powerful reminders of why we do what we do.
We look forward to hearing from you.