Mental Health Care Services in Surrey & West Sussex
Medicrest - Residential Elderly Mental Health Care Services in Kenley and Horsham – Surrey & West Sussex
Prioritising Mental Health
Emotional and psychological care for elderly residents with mental health issues.
At Medicrest care homes in Surrey and West Sussex, we provide person-centred mental health care tailored to each resident’s needs.
Where appropriate, we also encourage participation in social and recreational activities and events. In our care, residents are supported by the same friendly faces daily, ensuring a warm and compassionate environment where everyone feels valued and heard.
Ensuring peace of mind.
If you are exploring residential care homes offering elderly mental health care in Surrey or West Sussex, feel free to contact our team for a friendly chat.
We will guide you through everything you need to know.

Why choose Medicrest Mental Health Care?
- 24Hr mental health care
- Recreational mental health activities
- Emotional and psychological support
- Respite mental health care
- Supervised medication management
What to expect from our
mental health care services
24Hr mental health caree
At Medicrest care homes, we offer a secure and nurturing environment where residents can feel safe and confident to raise any issues or concerns. Our permanent care teams provide continuous emotional and psychological support, monitoring and observing behavioural changes, and responding with treatments accordingly. We perform regular mental health assessments to ensure residents are in a stable, positive state of mind and work closely as a team to ensure their needs are always met.
Emotional and psychological support
Many of our residents benefit from our emotional and psychological support designed to help manage the debilitating effects of isolation, grief, anxiety and depression, among others. Our compassionate, experienced carers are adept at recognising signs of emotional distress and providing valuable support through one-on-one counselling.
Supervised medication management
Our vetted in-house care assistants are trained in administering prescribed medication to residents with mental health conditions. Whether antidepressants, antipsychotics or anti-anxiety medications, we handle every resident's needs with precision. At our residential care homes in Surrey and West Sussex, mental health medication management is a highly controlled and supervised process, followed by continuous monitoring for potential side effects.
Recreational mental health activities
We provide respite care plans for elderly residents with mental health disorders who need a break from the pressures of everyday life. This is also a perfect opportunity for families who need short-term support or when a regular carer is unavailable. Our respite care includes 24-hour support from trained professionals, ensuring residents receive high-quality, compassionate mental health care in a safe environment. Whether for a week or longer, our goal is to maintain stability and enhance the well-being of residents, helping them feel comfortable and cared for during their stay.
Respite mental health care
We provide respite care plans for elderly residents with mental health disorders who need a break from the pressures of everyday life. This is also a perfect opportunity for families who need short-term support or when a regular carer is unavailable. Our respite care includes 24-hour support from trained professionals, ensuring residents receive high-quality, compassionate mental health care in a safe environment. Whether for a week or longer, our goal is to maintain stability and enhance the well-being of residents, helping them feel comfortable and cared for during their stay.
Respecting residents' Civil Rights
Maintain your individuality and personal freedom.
No rigid routines - live life at a pace that feels right for you.
At our family-run care homes, we are committed to upholding the rights and freedoms of all residents.
Moving into residential care should never mean giving up your independence; we actively support your ability to make choices in all aspects of daily life.
From deciding when and where to enjoy your meals, to accessing community and healthcare services, or exercising your right to vote, residents in our homes live life on their own terms.
We respect and support all individuals, regardless of their personal beliefs or opinions, and are dedicated to maintaining a safe, inclusive environment where everyone feels valued and supported.
Permanent care teams in every home
We do not employ agency staff.
No Agency Staff – residents see the same friendly faces daily.
Each of our care homes has a dedicated, permanent care team that residents can get to know and rely on. Every resident is assigned a personal carer who is responsible for their care needs and well-being, ensuring that no one ever goes without the attention they need. We work closely with our residents to build trusting relationships that help them feel comfortable, safe and supported in our care.
Each member of staff undergoes a thorough screening process.
All Medicrest staff members undergo a thorough screening process, including an enhanced Criminal Records Bureau (CRB) check and detailed professional and character references. New employees complete a three-month probation period and receive bi-monthly clinical supervision. Long-standing staff receive annual performance appraisals, but the most valuable feedback comes directly from our residents and their families.
10 Most frequently asked questions – answered.
What are residents saying about us?
View feedback from each of our care homes.
We take pride in the kind words and positive reviews we receive from our residential care homes in Surrey and West Sussex. Your trust and appreciation serve as powerful reminders of why we do what we do.
