Dementia Care Services in Surrey & West Sussex
Medicrest – Year-Round Elderly Dementia Care Services in Kenley and Horsham – Surrey & West Sussex
Compassionate Dementia Care
Residents see the same friendly carers daily.
We provide a safe and nurturing environment for residents with various forms of dementia, including Alzheimer's disease and vascular dementia.
Our permanent staff are qualified and experienced in handling all stages of dementia care, from early- to late-stage and palliative dementia nursing.
We work closely with residents and their families to ensure residents receive the highest standard of personalised dementia care available in Surrey and West Sussex.
Creating safe, familiar spaces for residents with dementia.
We tailor our dementia care services to suit you, encompassing strictly supervised medication management, cognitive, emotional and psychological support.
If you're exploring dementia care services in Surrey or West Sussex for yourself or a loved one, contact our team for a friendly chat.
We understand the difficulties you may be facing and are committed to providing the guidance you need to make an informed decision.

Why choose Medicrest Dementia Care?
- Advanced dementia care services
- Emotional and psychological support
- Personalised dementia care planning
- Respite dementia care for short-term stays
- Supervised medication management
- Palliative and end-of-life dementia care
What you can expect from our dementia care services:
Advanced dementia care services
Residents with late-stage dementia often require 24-hour dementia care, where we assist with continence care, personal hygiene, medication, mobility, cognitive health and nutritional support, to name a few. Every resident is assigned a carer they can get to know and trust, ensuring a familiar environment and a consistently personalised service. We go above and beyond to create a high quality of life for residents with dementia.
Personalised dementia care planning
We personalise our dementia care services according to each resident’s needs. Our dementia care services in Surrey and West Sussex cover all aspects of dementia care, from physical and emotional support to 24-hour dementia and palliative nursing. Relieve yourself from the pressures of everyday life and join one of our caring, supportive communities.
Supervised medication management
Administering prescribed medication is a strictly supervised process at all our care homes in Surrey and West Sussex. Our qualified care teams are knowledgeable about prescribed dementia medication and the associated risks, and continuously monitor residents for common side effects, such as loss of appetite and nausea.
We are on call to support you 24/7.
Emotional and psychological support
Our dementia care teams also monitor residents for signs of agitation, anxiety or emotional distress. As part of our residential dementia services in Surrey and West Sussex, we prioritise ongoing emotional and psychological support, helping residents and their families maintain a stable and positive state of mind.
Respite dementia care for short-term stays
At our care homes in Surrey and West Sussex, we offer respite care plans for residents seeking short-term stays. If you are a carer needing temporary relief or a prospective resident looking to experience our dementia care facilities, our friendly team is here to assist you. Whether it’s for a week or more, we will tailor a dementia care plan that suits your needs.
Palliative and end-of-life dementia care
At Medicrest care homes, we provide consistent, compassionate palliative care to residents with advanced dementia. We understand how hard it is to witness a loved one during this sensitive stage of life and go the extra mile to ensure our residents feel safe, comfortable and valued.
Our dedicated care teams provide a comprehensive range of palliative dementia care services, including personal and continence care, mobility assistance, emotional support and end-of-life care.
Respecting residents' Civil Rights
Maintain your individuality and personal freedom.
No rigid routines - live life at a pace that feels right for you.
At our family-run care homes, we are committed to upholding the rights and freedoms of all residents.
Moving into residential care should never mean giving up your independence; we actively support your ability to make choices in all aspects of daily life.
From deciding when and where to enjoy your meals, to accessing community and healthcare services, or exercising your right to vote, residents in our homes live life on their own terms.
We respect and support all individuals, regardless of their personal beliefs or opinions, and are dedicated to maintaining a safe, inclusive environment where everyone feels valued and supported.
Permanent care teams in every home
We do not employ agency staff.
No Agency Staff – residents see the same friendly faces daily.
Each of our care homes has a dedicated, permanent care team that residents can get to know and rely on. Every resident is assigned a personal carer who is responsible for their care needs and well-being, ensuring that no one ever goes without the attention they need. We work closely with our residents to build trusting relationships that help them feel comfortable, safe and supported in our care.
Each member of staff undergoes a thorough screening process.
All Medicrest staff members undergo a thorough screening process, including an enhanced Criminal Records Bureau (CRB) check and detailed professional and character references. New employees complete a three-month probation period and receive bi-monthly clinical supervision. Long-standing staff receive annual performance appraisals, but the most valuable feedback comes directly from our residents and their families.
10 Most frequently asked questions – answered.
What are residents saying about us?
View feedback from each of our care homes.
We take pride in the kind words and positive reviews we receive from our residential care homes in Surrey and West Sussex. Your trust and appreciation serve as powerful reminders of why we do what we do.
