Sensory Care Services in Surrey
Medicrest – Elderly Sensory Care Services in Kenley, Surrey
Reconnect with your surroundings
Engage and refresh your senses in a comfortable, relaxing environment.
At our care homes in Surrey and West Sussex, sensory care plays a crucial role in supporting dementia patients, as well as palliative residents and stroke victims.
One of our care homes, particularly Acorn House, located in the leafy suburban town of Kenley, Surrey, features a dedicated sensory lounge designed to engage the senses of elderly residents with diverse needs.
Inside the lounge, residents enjoy a comfortable, supportive environment where they can relax and feel more connected to their surroundings.
Through regular sensory therapy sessions, our carers reduce stress, confusion, frustration, anxiety and depression in residents, promoting calmness and peace of mind.
Tactile, visual and scented experiences…
If you’re looking for elderly sensory care services in Surrey, we welcome you to call us for a friendly chat. At our care homes, we do not employ agency staff. Our residents benefit from seeing the same carers daily, ensuring familiarity and trust.
We work closely with residents and their families to deliver the highest standards of personalised care every day of the year.
info@medicrest.co.uk
Why choose Medicrest Sensory Care?
- Personalised sensory therapy and care
- Sensory care in medication management
- Sensory-based emotional & psychological support
- Sensory care in crisis management
What to expect from our sensory care services:
Personalised sensory therapy and care
While many of our residents enjoy the sensory lounge at Acorn House for unwinding in a peaceful setting, others with more complex health conditions benefit from sensory care as a natural and effective way to reconnect with their surroundings. Our sensory care services in Surrey focus on enhancing comfort, engagement and overall well-being.
Sensory-based emotional & psychological support
At our care homes in Surrey, residents experience significant benefits from sensory-based emotional support, tailored to address issues such as isolation, anxiety and depression. At Acorn House Care Home in Kenley, Surrey, we have a dedicated sensory lounge offering various sensory therapies, including tactile, visual and scented experiences to soothe emotional distress.
Sensory care in medication management
Our sensory-based treatments involve carefully incorporating sensory care with prescribed pain treatments to alleviate side effects or discomfort. Whether providing a tactile experience to someone experiencing a loss of touch or an audio experience to help calm the nerves of residents experiencing pain, we use sensory care in various ways to assist our residents.
Sensory care in crisis management
Residents experiencing complex psychological issues, such as advanced dementia, depression or grief, can often feel agitated, confused or frustrated, which can later lead to more challenging behaviours like wandering or aggression. At our care homes in Surrey, our trained staff use sensory tools, such as calming scents and soothing sounds, to de-escalate tense situations and help redirect residents to a calmer, more stable state of mind.
Our approach to emotional distress ensures that residents feel supported during challenging moments, in an environment managed by people who understand and genuinely care.
Respecting residents' Civil Rights
Maintain your individuality and personal freedom.
No rigid routines - live life at a pace that feels right for you.
At our family-run care homes, we are committed to upholding the rights and freedoms of all residents.
Moving into residential care should never mean giving up your independence; we actively support your ability to make choices in all aspects of daily life.
From deciding when and where to enjoy your meals, to accessing community and healthcare services, or exercising your right to vote, residents in our homes live life on their own terms.
We respect and support all individuals, regardless of their personal beliefs or opinions, and are dedicated to maintaining a safe, inclusive environment where everyone feels valued and supported.
Permanent care teams in every home
We do not employ agency staff.
No Agency Staff – residents see the same friendly faces daily.
Each of our care homes has a dedicated, permanent care team that residents can get to know and rely on. Every resident is assigned a personal carer who is responsible for their care needs and well-being, ensuring that no one ever goes without the attention they need. We work closely with our residents to build trusting relationships that help them feel comfortable, safe and supported in our care.
Each member of staff undergoes a thorough screening process.
All Medicrest staff members undergo a thorough screening process, including an enhanced Criminal Records Bureau (CRB) check and detailed professional and character references. New employees complete a three-month probation period and receive bi-monthly clinical supervision. Long-standing staff receive annual performance appraisals, but the most valuable feedback comes directly from our residents and their families.
10 Most frequently asked questions – answered.
What are residents saying about us?
View feedback from each of our care homes.
We take pride in the kind words and positive reviews we receive from our residential care homes in Surrey and West Sussex. Your trust and appreciation serve as powerful reminders of why we do what we do.
We look forward to hearing from you.